Terms of Service

Acceptance of Terms

By accessing or using the Rivex Medical website (rivexmedical.com) or placing an order, you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use our site or services. You must be at least 18 years of age to make purchases. By using this site, you represent that you are 18 or older and have the legal authority to enter into these terms.

Products & Pricing

All product prices are in US dollars and are subject to change without notice. We reserve the right to correct typographical errors in pricing. Product descriptions and images are provided for informational purposes only and do not constitute medical advice.

Rivex Medical products are FDA Class I medical devices intended for use by healthcare professionals and facilities in accordance with product labeling. Nothing on this website should be construed as medical advice, diagnosis, or treatment recommendation.

Orders & Payment

We reserve the right to accept or reject any order at our discretion. An order confirmation email does not constitute final acceptance; acceptance occurs when the order ships. We accept major credit cards, ACH transfers, and approved purchase orders for qualifying B2B accounts. You are responsible for all applicable taxes on your purchases.

Shipping

Shipping terms and delivery timelines are described in our Shipping & Returns Policy. Risk of loss and title for products transfer to you upon handoff to the carrier.

Returns

Return eligibility, the RMA process, and refund timelines are described in detail in our Shipping & Returns Policy. Key terms: 30-day return window, unopened and original packaging only, consistent with medical supply industry standards for infection control.

Intellectual Property

All content on this website — including text, images, logos, graphics, product photography, and software — is the property of Rivex Medical or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our prior written consent.

Limitation of Liability

To the maximum extent permitted by law, Rivex Medical's total liability to you for any claim arising from your use of our products or website shall not exceed the purchase price you paid for the product giving rise to the claim. We are not liable for any indirect, incidental, consequential, or punitive damages. Products are sold as-is for their intended use as described in product labeling.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Dallas County, Texas.

Changes to These Terms

We reserve the right to update these Terms of Service at any time. Changes take effect when posted with an updated effective date. Your continued use of the website after changes are posted constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

Contact Us

For questions about these Terms of Service, please contact us: